Unfortunately, website accounts are susceptible to hacking on a global scale, with incidents occurring daily. There are various ways in which websites can be hacked or exploited, but our experience indicates that outdated versions of scripts, such as those used in forum software or WordPress, are the primary cause.
It is a well-known fact that keeping programming language-based scripts and software, such as PHP, up-to-date with the latest releases and patches is crucial to prevent account compromise.
So, how can you fix the issue?
Recovering from a hacked website is a complex process, as hackers usually leave malicious code scattered throughout your account, files, and pages. Even if you replace these pages and files, they can still be hacked again. The most efficient way to recover from a hacked website is to submit a support ticket to us.
We will delete your account entirely and restore it from a previous backup. Thus, it is essential to regularly take backups of your website to avoid the inconvenience and frustration of a hack.
We strongly advise ensuring that all your scripts and plugins are up-to-date to prevent any such issues.